Welcome to The Burrow Interior, a website that provides interior design services and products. These terms and conditions (“Terms”) govern your access and use of our website www.theburrowinterior.com (“Website”) and the services and products that we offer through our Website (“Services”). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our Website or Services.

 

Account Registration

To access or use some of our Services, you may need to create an account on our Website (“Account”). You must provide accurate and complete information when creating your Account and keep your Account information updated. You are responsible for maintaining the security and confidentiality of your Account and password. You must not share your Account or password with anyone or use anyone else’s Account or password. You must notify us immediately if you suspect any unauthorized access or use of your Account. You are solely responsible for all activities that occur under your Account, whether or not you authorized them.

 

Service Description

We provide interior design services and products for various spaces, such as homes, offices, restaurants, hotels, etc. You can browse our Website to view our portfolio, testimonials, blog, and other information about us. You can also contact us to request a quote, consultation, or customized design for your space. We will communicate with you via email, phone, or other means to understand your needs, preferences, budget, and timeline. We will then create a design concept for your space and present it to you for your approval. Once you approve the design concept, we will proceed to execute it and deliver the final product to you.

 

Service Fees and Payment

You agree to pay the fees and charges for the Services that you order or purchase from us in our communication with you. The fees and charges may vary depending on the type, scope, and complexity of the Services that you request or receive. We will provide you with an invoice or receipt for the fees and charges that you owe us. You must pay the fees and charges in full and on time, using the payment methods that we accept on our Website or as agreed with you. You are responsible for any taxes, duties, or fees that may apply to your payment. If you fail to pay the fees and charges when due, we may suspend or terminate your access to our Services, cancel your order, or take any other legal action against you.

 

Service Delivery and Acceptance

We will use reasonable efforts to deliver the Services to you within the estimated time frame that we provide to you. However, we do not guarantee that the Services will be delivered by a specific date or time, as there may be factors beyond our control that may cause delays or interruptions. We will notify you of any changes or issues that may affect the delivery of the Services. You agree to cooperate with us and provide us with any information, feedback, or assistance that we may need to deliver the Services to you. You also agree to inspect the Services upon delivery and notify us within 3 days of any defects, errors, or discrepancies. If you do not notify us within 3 days, you will be deemed to have accepted the Services as delivered.

 

Service Warranty and Disclaimer

We warrant that the Services will be performed in a professional and workmanlike manner, in accordance with the applicable industry standards and best practices. We also warrant that the products that we provide as part of the Services will be free from any defects in material and workmanship, and will conform to the specifications that we agree with you. If the Services or products do not meet these warranties, we will, at our option, re-perform the Services, repair or replace the products, or refund the fees and charges that you paid for the Services or products, provided that you notify us of the breach of warranty within 30 days of the delivery of the Services or products. These warranties are the only warranties that we provide for the Services, and they are in lieu of any other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services or products will meet your expectations, requirements, or preferences, or that they will be uninterrupted, error-free, or secure.

 

Service Limitation and Liability

To the maximum extent permitted by law, our total liability to you for any damages, losses, costs, or expenses arising from or related to the Services or products, whether in contract, tort, or otherwise, shall not exceed the amount of fees and charges that you paid for the Services or products that gave rise to the liability. In no event shall we be liable to you for any indirect, incidental, consequential, special, exemplary, or punitive damages, such as loss of profit, revenue, data, or goodwill, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions or limitations may not apply to you.

 

Service Cancellation and Termination

You may cancel your order or request for Services at any time before we start working on your project, by contacting us at support@theburrowinterior.com. We may charge you a cancellation fee to cover any costs or losses that we may incur as a result of your cancellation. We will inform you of the cancellation fee and the refund amount, if any, before processing your cancellation. We may terminate your access to our Services or cancel your order, without any liability to you, if:

• You breach any of these Terms or any other agreement that you have with us;

• You fail to pay the fees and charges when due;

• You provide us with false, inaccurate, or incomplete information;

• You engage in any fraudulent, illegal, or abusive activity in connection with our Services;

• You interfere with or disrupt our Services or our Website;

• You violate any applicable laws, regulations, or rights of others; or

• We decide to discontinue or modify our Services or our Website.

 

Service Intellectual Property Rights

We own and retain all rights, title, and interest in and to our website, our Services, our products, and any content, materials, designs, concepts, ideas, inventions, or innovations that we create, develop, or use in connection with our Services (“Our IP”). You do not acquire any rights or licenses to Our IP, except as expressly granted by these Terms or by a separate written agreement with us. You agree not to copy, reproduce, modify, distribute, display, perform, publish, or use Our IP for any purpose without our prior written consent. You also agree not to reverse engineer, decompile, disassemble, or attempt to derive the source code of any software that we provide as part of our Services.

You own and retain all rights, title, and interest in and to any content, materials, or information that you provide to us in connection with our Services (“Your IP”). You grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and sub-licensable license to use, copy, modify, distribute, display, perform, publish, and create derivative works from Your IP for the purpose of providing, improving, and promoting our Services. You represent and warrant that you have the right and authority to grant us this license and that Your IP does not infringe or violate any rights of any third party.

 

Service Changes and Updates

We may update or change our Services or our website from time to time to reflect our current practices and legal requirements. Any changes will be posted on our website and will take effect immediately. Your continued use of our Services or our website after any changes will constitute your acceptance and agreement to the updated Services or website. Therefore, we advise you to review our Services or website periodically to stay informed.

 

Service Governing Law and Jurisdiction

These Terms and any dispute or claim arising from or related to the Services or products shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. You and we irrevocably agree that the courts of Gurgaon shall have exclusive jurisdiction to settle any dispute of the courts of India to resolve any legal matter arising from or related to the Services or products.

 

Service Contact Information

If you have any questions or concerns about our Services, our website, or these Terms, please contact us at:

The Burrow Interior Address:

16A, Wisteria Club Road, Baliawas,

Faridabad Road, Gurugram - 122002

Email: mitesh@theburrowinterior.com

Phone: +91 9818725055

We will try our best to respond to your inquiries and resolve any issues amicably. However, if you are still not satisfied with our decision or response, you may escalate the matter to the relevant authorities or seek legal recourse.