Terms and Conditions

Effective Date: 1st April, 2026

These Terms and Conditions govern interior design, consultancy, procurement, renovation, fit-out and turnkey execution services provided under the brand “The Burrow Interior”, a trademark/brand name of M/s Advit International (“Company”, “we”, “us” or “our”).

By approving an estimate, quotation, BOQ, design proposal, work order or by permitting commencement of work, the client (“Client” or “you”) confirms acceptance of these Terms and Conditions.

1. Scope of Work

The scope of services, specifications, quantities, materials, brands, finishes and deliverables shall be limited to those specifically mentioned in the approved quotation, Bill of Quantities (“BOQ”), design proposal or written work order.

Any service, material, modification, repair or work not included in the approved scope shall be treated as additional work and charged separately after written approval from the Client.

2. Estimates, Measurements and Final Billing

All quotations and BOQs are based on preliminary measurements, drawings, specifications and information available at the time of estimation.

The final bill shall be prepared according to the actual quantities executed, supplied or measured at the site.

Items measuring less than 12 inches in width, height or depth, wherever applicable, may be measured in running feet based on their length.

Minor variations between estimated and actual quantities are normal and shall be adjusted in the final bill.

3. Payment Terms and Running Bills

Payments shall be made strictly according to the payment schedule mentioned in the quotation, work order or contract.

Running bills must be released within the agreed payment period. Any delay in releasing running-bill payments may affect procurement, labour deployment, manufacturing schedules and overall progress of work.

In the event of delayed or outstanding payment, the Company may suspend work, hold deliveries or reschedule labour and vendors. Any resulting delay shall not be considered a delay attributable to the Company.

The Company may charge reasonable interest or holding costs on overdue amounts where stated in the approved quotation or contract.

No retention, deduction or withholding shall be made by the Client unless agreed in writing or required by applicable law.

4. Taxes

GST and all other applicable taxes, duties, levies, cess or statutory charges shall be charged extra at the prevailing rates unless expressly stated as included in the quotation.

Invoices will be issued in accordance with applicable GST requirements. Expenses such as transportation, packing, handling or freight included in an invoice may also form part of the taxable value as applicable.

5. Changes, Variations and Additional Work

Any change in layout, dimensions, design, specification, material, colour, finish, brand or quantity requested after approval may result in additional cost and extension of the project timeline.

All variations should be approved by the Client through email, WhatsApp, signed variation sheet or another written communication before execution.

Work already completed, materials already purchased or products already placed into production cannot be cancelled or modified without payment of the associated cost.

6. BOQ Specifications and Material Variations

All materials and items shall be provided according to the approved BOQ, subject to market availability.

Any deviation from the approved BOQ may affect the price, appearance, performance and delivery schedule.

Natural and manufactured materials—including wood, veneer, marble, granite, quartz, fabric, leather, wallpaper, metal, glass and laminates—may show reasonable variation in colour, shade, grain, texture, veining, pattern or finish.

The actual product may vary slightly from physical samples, catalogues, digital images, renders or screen displays due to production batches, lighting conditions, photography and screen settings. Such reasonable variation shall not be treated as a defect.

If a specified product is discontinued or unavailable, the Company may recommend a reasonably equivalent alternative for the Client’s approval.

7. Client-Supplied Materials

Where the Client directly purchases or supplies any item included in the BOQ, the Company may charge a handling and coordination fee of 10% of the value of the item, provided this charge is disclosed or approved before handling.

The Company shall not be responsible for the quality, suitability, warranty, measurement, compatibility, shortage, delay or defect of any Client-supplied material or product.

Any additional labour, modification, storage, transportation, installation or rectification required for Client-supplied items shall be charged separately.

8. Client Responsibilities

The Client shall:

Provide clear and timely approvals, instructions and decisions.
Provide accurate site information, drawings and ownership or occupancy permissions.
Provide uninterrupted electricity and water at the site without charge.
Ensure reasonable access to the premises for labour, vendors, supervisors and deliveries.
Arrange suitable storage and security for materials at the site.
Remove or protect valuables and personal belongings before commencement.
Ensure that the site is structurally and legally suitable for the proposed work.
Obtain all permissions and approvals required from the society, RWA, landlord, building management or authorities.

Delays caused by incomplete information, late approvals, restricted access or failure to fulfil these responsibilities shall extend the completion period.

9. RWA, Society and Local Authority Requirements

All permissions, deposits, entry charges, working-hour restrictions, labour passes, lift protection charges, debris charges, parking fees, security requirements and payments imposed by any RWA, society, landlord, building management, maintenance agency or local authority shall be handled and paid by the Client unless expressly included in the quotation.

Days or hours during which labour is not permitted to work shall not be counted as working days.

The Company shall not be responsible for delays caused by restrictions, inspections or approvals imposed by such authorities.

10. Project Timeline

The estimated completion period will be decided mutually and informed, unless a different period is stated in the approved work order.

The timeline shall commence only after:

Receipt of the agreed advance payment;
Final approval of relevant designs, drawings and materials;
Availability of an obstruction-free site;
Receipt of required permissions; and
Availability of electricity and water.

The stated period is an estimate and may be extended due to design changes, delayed payments, delayed approvals, restricted working hours, material shortages, Client-supplied items, hidden site conditions, vendor delays or force majeure.

11. Site Conditions and Concealed Defects

The quotation is based on conditions reasonably visible during inspection.

Any concealed defect or unforeseen condition—including seepage, dampness, termites, damaged wiring, weak plumbing, structural cracks, uneven surfaces, concealed pipelines or unsafe construction—discovered after commencement shall be reported to the Client.

Rectification of such conditions shall be treated as additional work unless expressly included in the approved scope.

The Company shall not be liable for damage caused by pre-existing structural, civil, electrical, plumbing, waterproofing or building defects.

12. Labour and Material Price Escalation

Quotations remain valid for the period stated in the quotation.

If labour, raw-material, transportation, fuel, statutory or vendor costs increase after the quotation-validity period, during a Client-caused delay or because of circumstances beyond the Company’s reasonable control, the revised cost shall be communicated for Client approval. No escalation shall be applied retrospectively without a reasonable basis or written communication.

13. Ownership, Risk and Title to Goods

Goods delivered to the Client’s site shall remain at the Client’s risk regarding theft, fire, water damage, misuse or physical damage once delivered and acknowledged.

However, ownership and title in unpaid goods shall remain with M/s Advit International until all related invoices are paid in full, to the extent permitted by applicable law.

Where payment remains outstanding, the Company may withhold installation, handover or delivery of undelivered items.

14. Inspection, Snagging and Handover

The Client shall inspect the work at reasonable stages and communicate concerns promptly.

At substantial completion, the Company and Client may prepare a snag list identifying minor incomplete or rectification items.

Minor snagging items that do not materially prevent use of the premises shall not justify withholding the entire outstanding payment.

The project shall be treated as handed over upon the earliest of:

Signing of a handover or completion acknowledgement;
Occupation or use of the completed premises;
Delivery of keys or possession;
Completion of the substantial scope, subject only to minor snagging; or
Seven days after written notice of completion where the Client does not attend inspection.

15. Warranty

Warranty shall vary by product, material, vendor and scope and will apply only where specifically stated in writing.

Third-party products, appliances, hardware, lighting, sanitaryware, equipment and branded materials shall carry only the original manufacturer’s or supplier’s warranty, subject to their terms. Unless expressly covered in writing, no warranty or guarantee is provided for:

Termite infestation;
Dampness, seepage, leakage or waterproofing failures originating outside the executed scope;
Glass breakage;
Scratches, stains, dents, impact damage or misuse;
Normal wear and tear;
Natural variations, fading or ageing;
Damage caused by moisture, heat, sunlight, chemicals or improper cleaning;
Electrical fluctuation, plumbing blockage or structural movement;
Work altered, repaired or handled by another contractor after handover.

Warranty claims must be submitted in writing with supporting photographs and invoice details.

16. Design Approvals and Visual Representations

Plans, elevations, renders, mood boards, samples and presentations are intended to communicate design intent.

Rendered images are illustrative and may differ from the final outcome because of actual dimensions, site conditions, product availability, material characteristics and lighting.

Once drawings, selections or samples are approved, changes may result in redesign fees, material wastage, restocking charges and timeline extensions.

The Client is responsible for carefully reviewing all approved drawings, dimensions, appliances and functional requirements before execution.

17. Intellectual Property and Confidentiality

All concepts, drawings, layouts, artworks, presentations, renders, photographs, specifications, BOQs and creative designs prepared by the Company remain the intellectual property of M/s Advit International unless expressly assigned in writing. The Client shall not reproduce, sell, distribute, commercially exploit or provide high-resolution artwork, creative design files or technical drawings to another designer, contractor or vendor without prior written permission. The Client may use approved designs solely for the project for which they were commissioned, subject to full payment of all fees. Both parties shall take reasonable steps to protect confidential project, commercial and personal information. The Company shall not disclose private Client information or confidential project documents to unrelated third parties except where required for execution, professional advice, legal compliance or with the Client’s consent. Project photographs or videos will be used for portfolio, website, social media, awards or marketing only in accordance with the consent recorded in the proposal or obtained separately. The Client may request that personal information, address details and identifying features remain concealed.

18. Third-Party Contractors and Vendors

The Company may appoint contractors, craftsmen, consultants, suppliers and vendors to perform portions of the work. Where the Client independently appoints another contractor or vendor, the Company shall not be liable for that party’s work, delay, defect or damage. Any rework or coordination required due to third-party interference shall be charged separately.

19. Safety and Site Security

The Client must ensure that the premises remain reasonably secure during execution. The Company shall follow reasonable site-safety practices but shall not be responsible for theft or damage caused by building personnel, residents, Client-appointed vendors, visitors or unauthorized persons. Children and pets should be kept away from active work areas.

20. Cancellation and Termination

Either party may terminate the engagement by written notice in the event of a material breach that is not remedied within a reasonable period after written notice.

The Company may suspend or terminate work for prolonged non-payment, unsafe site conditions, unlawful instructions, abusive conduct, repeated interference or failure to provide required access or approvals.

Upon cancellation or termination, the Client shall pay for:

Design and professional services performed;
Work executed and measured at site;
Materials purchased, ordered or manufactured;
Non-cancellable vendor commitments;
Transportation, storage and demobilisation;
Approved variations; and
Applicable taxes and outstanding charges.

Termination shall not affect rights, obligations or payment claims that arose before termination.

21. Client Information and Instructions

The Company shall not be liable for loss, damage, delay or additional cost caused by incomplete, inaccurate or incorrect information, dimensions, specifications, instructions or materials supplied by the Client or the Client’s representatives. The Client shall promptly verify and correct any such information once identified.

22. Limitation of Liability

To the extent permitted by law, the Company shall not be liable for indirect, incidental, consequential or special loss, including loss of profit, business interruption, loss of rent or loss of use. The Company’s liability for a proven claim shall generally be limited to the amount paid for the specific affected service or item, except where a limitation is prohibited by law or the loss results from fraud, wilful misconduct or another liability that cannot legally be excluded.

These Terms should not be interpreted as excluding any non-waivable rights available to a consumer under applicable law. The Consumer Protection Act, 2019 allows consumer authorities and commissions to examine unfair contracts and unfair practices, so exclusions and remedies should remain reasonable and transparent.

23. Force Majeure

The Company shall not be liable for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, earthquake, epidemic, pandemic, curfew, strike, civil unrest, lockdown, war, government restriction, transport disruption, labour shortage, supply-chain interruption or utility failure.

The completion period shall be extended for the duration of the disruption and its reasonable consequences. The Client shall remain liable for services completed, work executed, materials procured and costs committed up to the date of the event.

24. Dispute Resolution and Governing Law

The parties shall first attempt to resolve any dispute through good-faith discussion within 30 days of written notice.

Where mutually agreed, the parties may refer the dispute to mediation or arbitration in accordance with the Arbitration and Conciliation Act, 1996. Any detailed arbitration clause should specify the seat, language, appointment process and number of arbitrators. These Terms and the contract shall be governed by the laws of India.

Subject to applicable consumer-protection and jurisdictional laws, courts having jurisdiction over Gurugram, Haryana shall have exclusive jurisdiction over disputes arising from the contract.

25. Communications and Approvals

Approvals, instructions and notices exchanged through signed documents, registered email, official WhatsApp communication or another mutually accepted electronic channel may be treated as written communication. The Client shall nominate one authorized decision-maker. Instructions from that person may be relied upon by the Company.

26. Website Information

Information displayed on the website is general in nature and does not constitute a binding quotation or promise. A project-specific quotation, BOQ, work order and signed agreement shall prevail over general website information.

27. Order of Precedence

In the event of inconsistency, the following order shall ordinarily apply:

Signed project agreement or work order;
Approved variation orders;
Approved BOQ and payment schedule;
Approved drawings and specifications;
These website Terms and Conditions.

28. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in effect.

29. Acceptance

Approval of the quotation, payment of an advance, written confirmation, site handover or commencement of work shall be deemed acceptance of the applicable proposal, BOQ, payment schedule and these Terms and Conditions.

Business Information

Legal Entity: M/s Advit International
Brand Name: The Burrow Interior
GSTIN: 06ABKPP8108K1ZA
MSME/Udyam Registration: UDYAM-HR-05-0050628

Payments by cheque or demand draft shall be made in favor of:

ADVIT INTERNATIONAL

For security, complete bank account details should preferably appear only on official quotations, invoices or payment requests—not on a public website. Publishing an account number and IFSC publicly can increase impersonation and payment-fraud risks.

Website notice: This draft should be reviewed by an Indian commercial lawyer before publication, especially the jurisdiction, arbitration, ownership-of-goods, cancellation, liability and warranty clauses. Indian contracts are generally governed by the Indian Contract Act, 1872, while consumer-facing terms must also remain consistent with applicable consumer-protection requirements.